Organizational Advisory Client Agreement

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This Client Agreement governs participation in Organizational Advisory services with Lauren Kay (“Lauren Kay,” “Lauren,” “we,” or “us”). By checking the acceptance box and submitting payment, you and the organization purchasing the services (“Client,” “Organization,” or “you”) acknowledge that you have read, understood, and agree to the terms below.

1. Organizational Advisory

Organizational Advisory is an ongoing advisory relationship designed to support the organization’s primary leader while also providing dedicated spiritual and advisory support for the organization and its team.

Depending on the situation, Lauren’s work may incorporate strategic conversation, coaching, prayer, Christian faith and biblical principles, spiritual discernment, God Talks principles and practices, muscle testing, Emotion Code®, Body Code®, Belief Code®, and other tools within her training and scope of services.

2. What Is Included

Organizational Advisory is currently offered at $1,897 per month and includes:

Two Private Executive Advisory Sessions Per Billing Period:
Two private advisory sessions with the Organization’s designated primary leader to work through decisions, leadership challenges, opportunities, relationships, organizational dynamics, patterns, pressures, transitions, or other relevant matters.

Dedicated Intercessory Prayer:
Dedicated intercessory prayer for the Organization, its leadership, and matters relevant to the work being navigated together. This is not represented as a specific number of hours or separate scheduled appointments unless otherwise agreed.

One Monthly God Talks Team Session:
One God Talks group session with the Client’s team during each monthly billing period, generally conducted by Zoom or another mutually agreed virtual platform.

Reasonable Between-Session Support:
Reasonable check-ins for brief questions, updates, clarification, or time-sensitive matters connected to the advisory relationship. This does not provide unlimited consulting, replace scheduled sessions, or guarantee immediate or continuous availability.

3. Primary Client and Organizational Participation

The Organization will designate a primary executive or leadership client who will participate in the two private advisory sessions each billing period.

The monthly team session may include employees, leaders, contractors, or other organizational participants approved by the Client. Participation by a team member does not create a separate individual advisory, coaching, therapeutic, or professional relationship with Lauren unless separately agreed in writing.

4. Initial Three-Month Commitment

Organizational Advisory begins with a required three-month initial commitment at $1,897 per month.

By enrolling, the Client is making a financial commitment to the full initial three-month period. Ending participation before completion of that period does not eliminate the remaining payment obligation.

After completion of the initial commitment, Organizational Advisory automatically continues month to month at the then-current agreed rate unless canceled according to this Agreement.

5. Billing Period and Reserved Availability

The monthly payment reserves ongoing advisory capacity and availability and includes the services described in this Agreement. It is not the purchase of an accumulating bank of consulting hours or sessions.

Services associated with a billing period should be used within that billing period. Unused services do not automatically accumulate, roll over, convert to credits, or have a cash value.

6. Scheduling, Rescheduling, and Missed Sessions

At least 24 hours’ notice is requested when canceling or rescheduling a private or organizational session. Lauren will make reasonable efforts to provide another available appointment during the applicable billing period, but availability cannot be guaranteed.

A scheduled session missed without notice may be considered used and will not be replaced, credited, refunded, or carried forward. Sessions canceled by Lauren will be reasonably rescheduled and will not be forfeited because of Lauren’s cancellation.

7. Team Sessions and Participation

The monthly God Talks session is intended to support the Organization as a group. Because multiple people participate, Lauren cannot guarantee that statements made by individual participants will remain confidential after information has been shared within the group.

The Client is responsible for establishing appropriate internal expectations regarding confidentiality, respectful participation, and handling of sensitive information shared during team sessions.

8. Nature and Scope of Services

Lauren provides faith-based spiritual and strategic advisory, coaching, educational, personal-development, and complementary wellness services.

These services are not medical care, psychotherapy, mental-health treatment, legal advice, financial advice, accounting services, human-resources advice, employment-law advice, or any other licensed professional service.

The Client, its leadership, and its individual team members remain responsible for their own decisions and actions. When specialized professional expertise is needed, an appropriately qualified professional should be consulted.

9. Payments and Refunds

All payments are nonrefundable once processed. Because the monthly payment reserves ongoing capacity and availability, refunds or credits are not provided for unused services, missed appointments, scheduling conflicts, inability of team members to participate, or the Client’s decision not to use services during a billing period.

10. Recurring Billing and Cancellation

After completion of the initial three-month commitment, Organizational Advisory continues month to month. To cancel, the Client must provide at least seven (7) days’ notice before the next scheduled billing date.

Requests received fewer than seven days before the next billing date may not prevent the upcoming recurring payment from being processed. Once processed, payments are nonrefundable.

11. Confidentiality

Lauren will treat information shared privately within the advisory relationship as confidential, subject to applicable legal requirements.

Information privately shared by the primary executive client will not ordinarily be shared with the team or other organizational participants without permission, except where disclosure is required by law or otherwise agreed.

Group sessions involve multiple participants, and Lauren cannot control what team members disclose outside those sessions. Confidentiality among group participants therefore cannot be guaranteed.

12. Organizational Decision-Making and Client Responsibility

All final business, leadership, employment, financial, operational, strategic, and organizational decisions remain the responsibility of the Client and its authorized leaders.

Lauren does not act as an officer, director, fiduciary, employee, attorney, accountant, financial advisor, human-resources professional, or other licensed professional for the Organization.

13. No Guarantee of Results

No particular personal, spiritual, leadership, organizational, operational, employment, or financial result is promised or guaranteed.

No guarantee is made regarding revenue, profitability, sales, growth, employee performance, retention, productivity, workplace culture, leadership effectiveness, team alignment, cost savings, company valuation, or other organizational outcomes.

14. Intellectual Property

Materials provided by Lauren may be used internally within the Client’s organization unless otherwise stated. They may not be publicly distributed, reproduced, sold, taught, licensed, or used commercially outside the Organization without Lauren’s prior written permission.

15. Recordings, Testimonials, Names, and Images

Participation does not automatically give Lauren permission to publicly use the Client’s company name, logo, employee names, images, likenesses, testimonials, personal stories, confidential business information, or session recordings.

Sessions may not be recorded by the Client or participants unless Lauren has agreed in advance.

16. Right to Discontinue Services

Lauren may decline or discontinue the relationship if it is no longer appropriate, productive, respectful, safe, or within the scope of services, or because of nonpayment, inappropriate conduct, repeated disregard of policies, or other circumstances that materially interfere with the relationship.

17. Limitation of Liability

To the fullest extent permitted by applicable law, the Client accepts responsibility for participation in and use of Lauren’s services and for decisions made as a result.

Lauren Kay and The Lauren Kay will not be responsible for indirect, incidental, consequential, or special damages arising from participation where such limitations are legally permitted.

18. Governing Law

This Agreement is governed by the laws of the State of Georgia, except where applicable law requires otherwise.

19. Authority to Enter This Agreement

The person completing the purchase represents that they are at least 18 years old and have authority to enter into this Agreement personally or on behalf of the Organization responsible for payment.

20. Agreement and Acceptance

By checking the acceptance box and submitting payment, you acknowledge that you have read and understood this Agreement, including the three-month initial commitment, recurring monthly billing, nonrefundable payment terms, included services, scheduling and cancellation policies, confidentiality considerations, scope of services, and responsibility for organizational decisions and results.